Marla,
We’re sorry to hear about your frustration and would like to clarify the facts for anyone reading this review.
The wind spinner was delivered without damage, and no issues were reported at the time of delivery or within the 30-day return window. Nearly one year later, you contacted our team stating the product was rusted and broken and requested a refund. At that point, the product was well outside our return and warranty timeframe.
Even so, and as a courtesy, we offered you a free replacement wind spinner of your choice, despite the elapsed time. That offer is not reflected in your review.
To answer your question, ourwind spinners are designed for outdoor use under normal conditions. As with all outdoor décor, long-term exposure to weather and environmental factors will affect appearance and durability over time.
We always aim to be fair, transparent, and helpful, and we stand by the effort our team made to resolve this matter. For future customers, we stand behind our products and are always happy to help when concerns are reported promptly and within our policy guidelines.
