I am a big box store assembler by trade. I have never come across a product that has zero instructions included and does not make them available online. I have opened multiple boxes of this model and all I get is a QR code that leads to a blank help page. When searching this model number TX 96500 or the name I get 0 results. Same thing with every clever combination of words and numbers to try and yield something. I have spent more time looking for instructions than it would take it to assemble it. At least you are saving paper by loosing customers.